OCR is not functioning?

Created by Nicola Minty, Modified on Mon, 7 Aug, 2023 at 10:27 AM by LS

TABLE OF CONTENTS


1. Introduction


Welcome to the User Guide for Troubleshooting OCR Functionality. This guide is designed to help you understand the significance of assigning field titles in form design, introduce you to the benefits of Optical Character Recognition (OCR) for simplifying field title input, and guide you through troubleshooting steps in case of OCR-related issues.


2. Why Assign Field Titles?


When you design a form layout using the form wizard, the proper placement of fields and assigning titles to each field is crucial for users to identify the purpose of each field. This is particularly important when collecting data, as clear titles ensure clarity and consistency throughout the form.


3. Introducing OCR for Easy Field Title Input


Typing field titles manually for each field can be time-consuming. To address this, we've deployed OCR functionality. OCR can help you effortlessly input field titles with a single click. The software will scan the form's content and propose text from which you can select a title.


4. Troubleshooting OCR Issues


a. When OCR Doesn't Function


At times, OCR might not work as expected. This happens when the software fails to scan the form's content, resulting in the absence of title suggestions.


b. Retriggering OCR


To retrigger the OCR process, follow these steps:

  1. Click the "Edit" button of the form you're working on.
  2. Change the language settings by selecting a different language.
  3. OK to save the changes.

This action prompts the software to rescan the form's content and generate accurate title suggestions based on the new language selection.


5. Conclusion


In conclusion, assigning field titles is vital for effective form design, and OCR streamlines this process. While OCR can occasionally face issues, you now have the solution to address them. By following the steps provided in this guide, you can ensure that your OCR functionality works smoothly, saving you time and enhancing your form design experience.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article