How to change the controller of the issue/record?

Created by Nicola Minty, Modified on Mon, 4 Dec, 2023 at 4:57 AM by LS

A controller is a team that oversees this item. Control is first given to the team that creates the item, and can be passed along to different teams when necessary.


Click the ⋮ on the top right corner of the detail page and select Control.

The current controller will be shown.

By default, the created by team will be the first controller.

Click CHANGE to change the controller.

Select team.
SAVE to confirm.

Updated.


⚠️ After completing your onsite work, don't forget to synchronize. This action ensures data backup and updates for your project team.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article