How can I add photo to the issue/record? (APP)

Created by Nicola Minty, Modified on Mon, 15 Jun at 5:47 PM by Tayler Martin

Overview

How to add photos from the camera and gallery using the app in RDrive.

Purpose: How to add photos to RDrive using the app.
Who It’s For: General users

Prerequisites: Able to reach and edit issue

To add a photo in a photo field, you may add from the photo gallery or taking photos on-site by tapping the photo field.

Taking photos on-site by tapping the photo field.

Click the camera icon to open the camera and take and add a photo directly from the RDrive app.

Select from the photo gallery

Click the Gallery icon to open the photo library to select a photo from your device storage.

FAQs & Troubleshooting

Q: Can I take a photo directly from the app?
A: Yes. When adding a photo, you can choose to take a new photo using your device's camera or select an existing image from your photo gallery.

Q: Why can't I add a photo to an issue or record?
A: Ensure the app has permission to access your device's camera and photo library. You should also verify that you have the required permissions to edit the issue or record.

Q: What image formats are supported?
A: Most standard image formats, such as JPG and PNG, are supported. The exact formats available may depend on your device and app version.