Overview

• Purpose: This guide introduces the RDrive app's in-app notification features, explaining how notifications are delivered and managed within the app.
• Who It’s For: RDrive app users
  
  

Prerequisites: 
- RDrive app installed on the device.
- User has approved the device permissions for RDrive app to push notifications.

In-App Notification Features

✅ Comment Notifications
Users will receive in-app notifications when new comments are added to items they are involved with, such as mentions or replies.

✅ Status Change Notifications (Subscription-Based)

Users who subscribe to specific items will be notified whenever the status of those items changes.

✅ Un-Sync Reminder

If the app remains idle for more than 15 minutes with unsynced data, a reminder notification will be pushed to alert the user to sync their data.

Note:
Notifications will only appear if the user has granted the app permission to send notifications on their device. Ensure notifications are enabled in the device settings to receive alerts.

FAQs & Troubleshooting

Q: I am not receiving notifications. What should I do?
A: Confirm that your device allows RDrive to push notifications. Check app settings and device notification settings.

Q: Can I customize which notifications I receive?
A: Yes, you can subscribe to specific items to receive only status change notifications for those.